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The purpose of the Traffic Officer Service is to undertake general traffic and road management tasks thus allowing the police greater time to concentrate on the protective services, such as tackling crime, investigating collisions and enforcing the law.

The Traffic Management Act 2004 (England and Wales) has enabled certain police powers to be transferred to Traffic Officers.

Those powers are to:
Stop traffic and close roads, lanes and carriageways;Direct and divert traffic and pedestrians;
Place and operate traffic signs;
Manage traffic at traffic surveys. These involve stopping vehicles and asking drivers about their journeys. The information from these surveys is used to develop and plan future investment in the transport system;
The removal or arranging removal of abandoned or broken down vehicles which are causing an obstruction or are a safety hazard on the network; and
Authorising exceptions and relaxations for other road users from the motorway regulations, such as the use of the hard shoulder.

Traffic Officers do not have enforcement powers and their vehicles are not classed as emergency vehicles.

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